Online Animal Listings displaying wrong animal picture

Incident Report for Pethealth Software Solutions

Resolved

This incident has been resolved.

Posted May 20, 2022 - 07:53 EDT

Identified

PetPoint Development Operations has learned that our underlying services provider Microsoft Azure is currently experiencing server issues which is preventing our PetPoint staff from addressing the issue. We will continue to monitor the outage with Microsoft Azure and provide updates as we receive them. Thank you for your patience and support.

Posted May 19, 2022 - 18:23 EDT

Investigating

The Online Animal Listings is currently experiencing technical difficulties. We are investigating the cause for this and will provide an update as soon as possible.

Posted May 19, 2022 - 17:18 EDT

This incident affected: Online Animal Listings (PetPoint) (Adoptable Animals IFrame, Lost/Found IFrame, Happy Tails IFrame, Webservices, Petfinder, Adopt-a-Pet, Active Animals API).