Pet Professional Portal - 502 Bad Gateway error

Incident Report for 24Pet by Pet Place Software Solutions

Resolved

This incident has been resolved.

Posted Nov 21, 2025 - 13:56 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2025 - 15:00 EST

Investigating

We have received reports of users encountering a 502 Bad Gateway error. Our development teams are investigating the cause of this issue and we hope to provide an update shortly. In the meantime, you can contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!

Posted Nov 20, 2025 - 13:38 EST

This incident affected: 24Pet (Pet Professional Portal).