Identified - The issue has been identified and a fix is being implemented.
Aug 25, 2026 - 18:19 EDT
Investigating - Access to PetPoint Enterprise Builders is currently unavailable or experiencing technical difficulties. We are investigating the cause for this and will provide an update as soon as possible.
Aug 25, 2026 - 18:11 EDT
Identified - The issue has been identified, and our team is working to determine next steps.
Feb 26, 2026 - 16:54 EST
Update - We are continuing to investigate this issue.
Feb 18, 2026 - 12:09 EST
Investigating - Our team is currently working to restore access to the Chameleon Community Forum. We will post updates here as they are received.
Feb 18, 2026 - 12:09 EST
Identified - At this time, the Pet Assistant app is not available for use/download with Android devices.
Sep 03, 2025 - 14:45 EDT
Update - We are continuing to investigate this issue.
Aug 20, 2025 - 16:28 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Mar 12, 2025 - 10:37 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 21, 2025 - 09:58 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 04, 2025 - 07:45 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Jan 13, 2025 - 09:13 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Nov 04, 2024 - 16:43 EST
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Sep 12, 2024 - 08:21 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Aug 05, 2024 - 10:50 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 26, 2024 - 06:18 EDT
Investigating - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 16, 2024 - 15:52 EDT
PetPoint Major Outage
90 days ago
99.81 % uptime
Today
PetPoint Application Operational
90 days ago
100.0 % uptime
Today
Builders Add-On Major Outage
90 days ago
99.69 % uptime
Today
Reports Operational
90 days ago
99.16 % uptime
Today
Mobile Inventory Operational
90 days ago
100.0 % uptime
Today
Online Licensing Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Checkout Operational
90 days ago
100.0 % uptime
Today
Online Animal Listings (PetPoint) Operational
90 days ago
100.0 % uptime
Today
Adoptable Animals IFrame Operational
Lost/Found IFrame Operational
Happy Tails IFrame Operational
Webservices Operational
Petfinder Operational
Adopt-a-Pet Operational
Active Animals API Operational
90 days ago
100.0 % uptime
Today
PetPlace.com Adoptable Animal Listings Operational
90 days ago
100.0 % uptime
Today
Integrations (PetPoint) Operational
Bluefin Operational
Twitter Operational
Facebook Operational
YouTube Operational
EVE for Clinics Operational
Support Options Operational
Pethealth Community Operational
PetPoint Monthly Backups Operational
PetPoint Support Operational
24Pet Degraded Performance
90 days ago
100.0 % uptime
Today
Pet Assistant Degraded Performance
90 days ago
100.0 % uptime
Today
Pet Professional Portal Operational
24Petconnect Operational
90 days ago
100.0 % uptime
Today
Chameleon Major Outage
90 days ago
93.4 % uptime
Today
Chameleon Operational
Chameleon Weblicensing Operational
90 days ago
100.0 % uptime
Today
ChameleonBeach.com Operational
90 days ago
100.0 % uptime
Today
RSS Feeds Operational
90 days ago
100.0 % uptime
Today
WebDonation Operational
90 days ago
100.0 % uptime
Today
VetImport Operational
90 days ago
100.0 % uptime
Today
ImageEntry Operational
90 days ago
100.0 % uptime
Today
WebActivity Operational
90 days ago
100.0 % uptime
Today
Chiplet Operational
90 days ago
100.0 % uptime
Today
PossiblePeople Operational
90 days ago
100.0 % uptime
Today
ChamTransfer Operational
90 days ago
100.0 % uptime
Today
Community Forum Major Outage
90 days ago
1.09 % uptime
Today
WebChameleon Operational
90 days ago
100.0 % uptime
Today
Knowledge Rocket 3 Operational
90 days ago
100.0 % uptime
Today
Pet Academy Operational
90 days ago
100.0 % uptime
Today
24Petconnect.com Operational
90 days ago
100.0 % uptime
Today
Online Microchip Ordering Operational
90 days ago
100.0 % uptime
Today
24PetShelter Operational
90 days ago
100.0 % uptime
Today
24PetRescue Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

Unresolved incident: PetPoint Builder Performance Issue.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Resolved - This incident has been resolved.
Aug 21, 10:16 EDT
Monitoring - A fix has been implemented and we are monitoring the result.
All standard Reports appear to be working as expected at this time.

Aug 20, 16:28 EDT
Investigating - We have received several reports of various Reports (Medical View Report, AVRs, etc.) as well as the Reports website are currently down. We are investigating the cause and a solution.
Updates will be posted here as they become available.

Thank you for your patience.

Aug 20, 16:09 EDT

Aug 20, 2026

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.