Intake Issues

Incident Report for 24Pet by Pet Place Software Solutions

Investigating

We have received a few reports of various issues with Intakes, most pertaining to timestamps being inaccurate.
If you encounter something unusual occurring with an Intake Record(s), please open an Support Case and include as many details as possible including the Intake ID and what issue you are encountering.

We are continuing to investigate these issues and updates will be posted here as they become available.

Posted Oct 23, 2025 - 14:50 EDT

This incident affects: PetPoint (PetPoint Application).