A fix was deployed for Cats and Dogs. Our team is working to resolve this issue for non-cat/dog animal types at this time. In the meantime, non-cat/dog animal records can be saved with Breed Type = Mix and a Secondary Breed. Once this issue is resolved, the animals can be edited to reflect the Breed Type = Purebred. We will post updates through this thread as we have them. Thank you!
Posted Aug 05, 2024 - 10:46 EDT
Update
A fix was deployed for Cats and Dogs. Our team is working to resolve this issue for non-cat/dog animal types at this time. We will post updates here as they are received. Thank you for your patience!
Posted Jul 29, 2024 - 09:28 EDT
Identified
We are currently working on an issue with animal records where an error occurs when the Breed Type = Purebred. In the meantime, animal records can be saved with Breed Type = Mix and a Secondary Breed. Once this issue is resolved, the animals can be edited to reflect the Breed Type = Purebred. We will post updates through this thread as we have them. Thank you!
Posted Jul 25, 2024 - 11:58 EDT
This incident affected: PetPoint (PetPoint Application).