PetPoint Login and Internal Errors: Technical Difficulties

Incident Report for Pethealth Software Solutions

Resolved

This incident has been resolved.

Posted Apr 05, 2024 - 07:42 EDT

Update

We have identified that the issue was related to the Azure platform and any cause intermit issues. We are continuing to monitor the situation and will update when the issue is resolve. Thank you for your patience.

Posted Apr 03, 2024 - 21:52 EDT

Monitoring

The Database is back up and working. We are continuing to investigate the cause for this (outage, performance issue, etc). We will update when a resolution has been determined.

Posted Apr 03, 2024 - 20:19 EDT

Investigating

The PetPoint is currently experiencing technical difficulties. We are investigating the cause for this and will provide an update as soon as possible.

Posted Apr 03, 2024 - 20:06 EDT

This incident affected: PetPoint (PetPoint Application).