Pet Assistant: Technical issues with imports from PetPoint to Pet Assistant

Incident Report for Pethealth Software Solutions

Resolved

This issue has been resolved. We thank you for your patience.

Posted Apr 11, 2024 - 08:12 EDT

Update

The issue with PetPoint to Pet Assistant uploads has been identified and our team is working towards a resolution. We will continue to post updates in this thread and thank you for your patience.

Posted Apr 03, 2024 - 09:56 EDT

Identified

The issue with PetPoint to Pet Assistant uploads has been identified and our team is working towards a resolution. We will continue to post updates in this thread and thank you for your patience.

Posted Mar 26, 2024 - 15:45 EDT

Investigating

We have received reports from PetPoint users that imports from PetPoint to Pet Assistant have stopped. Our team is looking into this issue, and we will continue to post updates here.

Posted Mar 14, 2024 - 10:30 EDT

This incident affected: 24Pet (Pet Assistant).