PetPoint: Scheduled Builders Reports

Incident Report for 24Pet Software Solutions

Investigating

We have had some reports of scheduled Builder reports and documents not sending despite stating that they are running. This is an ongoing issue and the Development team is working on a correction.
If your organization is being affected by this issue, please create a Support Case so we can track reports.
Updates will be posted here as they become available.

Posted Oct 02, 2026 - 18:05 EDT

This incident affects: PetPoint (Builders Add-On).