PetPoint: Error when with Certificate from within the Medical Module

Incident Report for 24Pet Software Solutions

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 11:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2026 - 14:35 EDT

Investigating

We have received reports of users receiving an error message when clicking the Certificate button within the Medical Module.
At this time there is no known workaround. We are investigating the cause and a correction. Updates will be posted here as they become available.

Thank you for your patience.

Posted Oct 28, 2026 - 08:19 EDT

This incident affected: PetPoint (PetPoint Application).