Our team continues to work towards a full resolution for this issue. If you are still receiving an error, please contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Mar 12, 2025 - 10:32 EDT
Update
Our team continues to work towards a full resolution for this issue. If you are using the "Additional Information" section and including special characters in the text, remove the special characters and the registration should save as expected. If you are still receiving an error, please contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Feb 27, 2025 - 13:44 EST
Update
Our team continues to work towards a full resolution for this issue. If you are using the "Additional Information" section and including special characters in the text, remove the special characters and the registration should save as expected. If you are still receiving an error, please contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Feb 21, 2025 - 09:59 EST
Update
Our team continues to work towards a full resolution for this issue. If you are using the "Additional Information" section and including special characters in the text, remove the special characters and the registration should save as expected. If you are still receiving an error, please contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Feb 04, 2025 - 07:44 EST
Update
Our team continues to work towards a full resolution for this issue. If you are using the "Additional Information" section and including special characters in the text, remove the special characters and the registration should save as expected. If you are still receiving an error, please contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Jan 13, 2025 - 15:22 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 13, 2025 - 09:12 EST
Update
We are continuing to investigate this issue.
Posted Dec 27, 2024 - 11:09 EST
Investigating
We have received reports of clients receiving an Unable to Save error when submitting registrations. Our development teams are investigating the cause of this issue and we hope to provide an update shortly. In the meantime, you can contact our call center at 1- 833-714-5866 to complete your registrations. Thank you for your patience!
Posted Dec 17, 2024 - 16:54 EST
This incident affects: 24Pet (Pet Professional Portal).