Foster Module Errors

Incident Report for 24Pet by Pet Place Software Solutions

Resolved

This incident has been resolved.
We have discovered that the underlying issue is not with the Foster Module but instead is related to editing Intakes.

Posted Oct 23, 2025 - 14:48 EDT

Investigating

We have received a few reports of various issues in the Foster Module, most pertaining to timestamps being inaccurate.
If you encounter something unusual occurring with a Foster Record(s), please open an Support Case and include as many details as possible including the Foster ID and what issue you are encountering.

We are continuing to investigate these issues and updates will be posted here as they become available.

Posted Oct 10, 2025 - 16:18 EDT

This incident affected: PetPoint (PetPoint Application).