PetPoint Reports Website

Incident Report for 24Pet by Pet Place Software Solutions

Resolved

This incident has been resolved.

Posted Feb 03, 2026 - 17:25 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2026 - 15:58 EST

Investigating

We have received reports of error messages when trying to run reports from the Reports Website. This is also affecting other report-based functionality such as the Medical Summary Report.
We are investigating the issue and updates will be posted here as they become available.

At this time, Builders does not seem to be affected.

Posted Feb 03, 2026 - 15:41 EST

This incident affected: PetPoint (Reports).