PetPoint Enhanced Support Chat Outage

Incident Report for 24Pet by Pet Place Software Solutions

Investigating

We have received reports of the PetPoint Enhanced Support Chat feature being unavailable. We are investigating the issue and updates will be posted here as they become available.

In the meantime, PetPoint Support can be reached via a Support Ticket or the Enhanced Support phone line.

Posted Sep 02, 2026 - 15:30 EDT

This incident affects: Support Options (PetPoint Support).