Identified - The issue has been identified, and our team is working to determine next steps.
Feb 26, 2026 - 16:54 EST
Feb 26, 2026 - 16:54 EST
Update - We are continuing to investigate this issue.
Feb 18, 2026 - 12:09 EST
Feb 18, 2026 - 12:09 EST
Investigating - Our team is currently working to restore access to the Chameleon Community Forum. We will post updates here as they are received.
Feb 18, 2026 - 12:09 EST
Feb 18, 2026 - 12:09 EST
Investigating - We have received several reports of a random microchip number being added to Animal records in the Licensing module. We are investigating the cause and a correction. Updates will be posted here as they become available.
In the meantime, please be sure to double-check the microchip on any animal records and remove any incorrect ones before saving the animal record or License.
Removing the microchip may result in an error message. However, the number will not save if you proceed without entering a new one.
Feb 19, 2026 - 09:44 EST
In the meantime, please be sure to double-check the microchip on any animal records and remove any incorrect ones before saving the animal record or License.
Removing the microchip may result in an error message. However, the number will not save if you proceed without entering a new one.
Feb 19, 2026 - 09:44 EST
Investigating - We have received several reports of an issue with the Medical Care Recurrence Times Setup. The time on medical recurrences setup using these defaults may be off by up to 3 hours.
One workaround is to adjust the recurrence time in setup (Admin>Admin Options>Setup>Medical) to account for this difference until the issue has been corrected.
The Development team is aware and investigating the cause and a correction. Updates will be posted here as they become available.
Feb 13, 2026 - 10:58 EST
One workaround is to adjust the recurrence time in setup (Admin>Admin Options>Setup>Medical) to account for this difference until the issue has been corrected.
The Development team is aware and investigating the cause and a correction. Updates will be posted here as they become available.
Feb 13, 2026 - 10:58 EST
Identified - At this time, the Pet Assistant app is not available for use/download with Android devices.
Sep 03, 2025 - 14:45 EDT
Sep 03, 2025 - 14:45 EDT
Update - We are continuing to investigate this issue.
Aug 20, 2025 - 16:28 EDT
Aug 20, 2025 - 16:28 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Mar 12, 2025 - 10:37 EDT
Mar 12, 2025 - 10:37 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 21, 2025 - 09:58 EST
Feb 21, 2025 - 09:58 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 04, 2025 - 07:45 EST
Feb 04, 2025 - 07:45 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Jan 13, 2025 - 09:13 EST
Jan 13, 2025 - 09:13 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Nov 04, 2024 - 16:43 EST
Nov 04, 2024 - 16:43 EST
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Sep 12, 2024 - 08:21 EDT
Sep 12, 2024 - 08:21 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Aug 05, 2024 - 10:50 EDT
Aug 05, 2024 - 10:50 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 26, 2024 - 06:18 EDT
Jul 26, 2024 - 06:18 EDT
Investigating - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 16, 2024 - 15:52 EDT
Jul 16, 2024 - 15:52 EDT
PetPoint
Operational
PetPoint Application
Operational
Builders Add-On
Operational
Reports
Operational
Mobile Inventory
Operational
Online Licensing Portal
Operational
Mobile Checkout
Operational
Online Animal Listings (PetPoint)
Operational
Adoptable Animals IFrame
Operational
Lost/Found IFrame
Operational
Happy Tails IFrame
Operational
Webservices
Operational
Petfinder
Operational
Adopt-a-Pet
Operational
Active Animals API
Operational
Integrations (PetPoint)
Operational
Bluefin
Operational
Twitter
Operational
Facebook
Operational
YouTube
Operational
EVE for Clinics
Operational
Support Options
Operational
Pethealth Community
Operational
PetPoint Monthly Backups
Operational
PetPoint Support
Operational
24Pet
Degraded Performance
Pet Assistant
Degraded Performance
Pet Professional Portal
Operational
24Petconnect
Operational
Chameleon
Major Outage
Chameleon
Operational
Chameleon Weblicensing
Operational
ChameleonBeach.com
Operational
RSS Feeds
Operational
WebDonation
Operational
VetImport
Operational
ImageEntry
Operational
WebActivity
Operational
Chiplet
Operational
PossiblePeople
Operational
ChamTransfer
Operational
Community Forum
Major Outage
WebChameleon
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.