Online Orders for Microchips - Web Cart is unavailable
Investigating - Our team is currently investigating an issue with Web Cart as it relates to online ordering of microchips. We will post updates as soon as they are made available.
Apr 24, 2026 - 18:32 EDT
Issue with PetPoint to Petfinder auto-uploads
Investigating - Our team is currently investigating an issue where the auto-uploads from PetPoint to Petfinder are not working for some organizations. This means the listings of adoptable animals showing on Petfinder may be out of date. We will post updates as they are received. For additional information about Petfinder, please visit their Status Page here: https://help.petfinder.com/s/topic/0TO2J000000R2sIWAS/petfinder-site-status-page
Mar 26, 2026 - 14:25 EDT
Chameleon Community Forum is currently unavailable
Identified - The issue has been identified, and our team is working to determine next steps.
Feb 26, 2026 - 16:54 EST
Update - We are continuing to investigate this issue.
Feb 18, 2026 - 12:09 EST
Investigating - Our team is currently working to restore access to the Chameleon Community Forum. We will post updates here as they are received.
Feb 18, 2026 - 12:09 EST
Pet Assistant: Pet Assistant App is not available for use with Android devices
Identified - At this time, the Pet Assistant app is not available for use/download with Android devices.
Sep 03, 2025 - 14:45 EDT
Pet Assistant: Overall Technical Issues
Update - We are continuing to investigate this issue.
Aug 20, 2025 - 16:28 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Mar 12, 2025 - 10:37 EDT
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 21, 2025 - 09:58 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Feb 04, 2025 - 07:45 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Jan 13, 2025 - 09:13 EST
Update - Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
Nov 04, 2024 - 16:43 EST
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Sep 12, 2024 - 08:21 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Aug 05, 2024 - 10:50 EDT
Update - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 26, 2024 - 06:18 EDT
Investigating - Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
Jul 16, 2024 - 15:52 EDT
Uptime over the past 90 days. View historical uptime.
PetPoint Operational
90 days ago
99.93 % uptime
Today
PetPoint Application Operational
90 days ago
99.74 % uptime
Today
Builders Add-On Operational
90 days ago
99.96 % uptime
Today
Reports Operational
90 days ago
99.92 % uptime
Today
Mobile Inventory Operational
90 days ago
100.0 % uptime
Today
Online Licensing Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Checkout Operational
90 days ago
100.0 % uptime
Today
Online Animal Listings (PetPoint) Degraded Performance
90 days ago
100.0 % uptime
Today
Adoptable Animals IFrame Operational
Lost/Found IFrame Operational
Happy Tails IFrame Operational
Webservices Operational
Petfinder Degraded Performance
Adopt-a-Pet Operational
Active Animals API Operational
90 days ago
100.0 % uptime
Today
Integrations (PetPoint) Operational
Bluefin Operational
Twitter Operational
Facebook Operational
YouTube Operational
EVE for Clinics Operational
Support Options Operational
Pethealth Community Operational
PetPoint Monthly Backups Operational
PetPoint Support Operational
24Pet Degraded Performance
90 days ago
100.0 % uptime
Today
Pet Assistant Degraded Performance
90 days ago
100.0 % uptime
Today
Pet Professional Portal Operational
24Petconnect Operational
90 days ago
100.0 % uptime
Today
Chameleon Major Outage
90 days ago
94.03 % uptime
Today
Chameleon Operational
Chameleon Weblicensing Operational
90 days ago
100.0 % uptime
Today
ChameleonBeach.com Operational
90 days ago
100.0 % uptime
Today
RSS Feeds Operational
90 days ago
100.0 % uptime
Today
WebDonation Operational
90 days ago
100.0 % uptime
Today
VetImport Operational
90 days ago
100.0 % uptime
Today
ImageEntry Operational
90 days ago
100.0 % uptime
Today
WebActivity Operational
90 days ago
100.0 % uptime
Today
Chiplet Operational
90 days ago
99.95 % uptime
Today
PossiblePeople Operational
90 days ago
100.0 % uptime
Today
ChamTransfer Operational
90 days ago
99.95 % uptime
Today
Community Forum Major Outage
90 days ago
1.95 % uptime
Today
WebChameleon Operational
90 days ago
99.98 % uptime
Today
Knowledge Rocket 3 Operational
90 days ago
100.0 % uptime
Today
Pet Academy Operational
90 days ago
100.0 % uptime
Today
24Petconnect.com Operational
90 days ago
100.0 % uptime
Today
Online Microchip Ordering Major Outage
90 days ago
20.64 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
500 Errors in PetPoint
Resolved - This incident has been resolved.
Thank you for your patience.
Apr 27, 09:01 EDT
Monitoring - PetPoint performance should be improving at this time. We will monitor the system's performance and provide updates as needed.
Apr 24, 18:28 EDT
Update - Currently, the mitigation is progressing and a full recovery has not yet been validated.
Users will continue to encounter errors including the 500 errors, invalid username/password, and potentially more. Some users may be able to intermittently access PetPoint without issues.

Thank you for your continue patience. Additional updates will be posted as they become available.
Apr 24, 14:28 EDT
Identified - The issue is one being caused by our host platform - MS Azure.
MS Azure is working on a a full correction and has taken steps to stabilize the affected services and address the underlying issue.
You may continue to see errors until the full correction has been released.

Updates will be posted here as they become available.
Thank you for your patience!
Apr 24, 13:17 EDT
Investigating - We have received several reports of users encountering 500 errors within PetPoint and when attempting to login.
We are investigating the issue and updates will be posted here as they become available.
Apr 24, 12:52 EDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Unresolved incident: Online Orders for Microchips - Web Cart is unavailable.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
PetPoint Enhanced Support Chat Outage
Resolved - This incident has been resolved.
Apr 21, 18:42 EDT
Identified - Chat is currently available via the main page of Community (Support>Community from within PetPoint). However, it is not available when using Contact Us (Support>Contact Us from within PetPoint).

We are working to correct this issue and updates will be posted here as they become available.
Thank you for your patience.
Apr 21, 15:33 EDT
Investigating - We have received reports that the PetPoint Enhanced Support Chat option is not operating as expected.
We are investigating the issue and updates will be posted here as they become available.
The Enhanced Support Phone line and all Case submission forms are unaffected at this time.
Apr 21, 15:23 EDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
PetPoint Enhanced Support Chat Outage
Resolved - The Enhanced Support Chat option is now operational.
Thank you for your patience while we corrected this issue.
Apr 17, 09:53 EDT
Investigating - We have received reports that the PetPoint Enhanced Support Chat option is not operating as expected.
We are investigating the issue and updates will be posted here as they become available.
The Enhanced Support Phone line and all Case submission forms are unaffected at this time.

Thank you for your patience.
Apr 10, 14:32 EDT
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